Creating Accessible Emails in Salesforce MassMailer

Please read through the creating accessible emails guidance first. All of the advice in that document applies to creating emails in MassMailer.

The default button color does not pass color contrast requirements. You can adjust the background and foreground colors to an accessible combination under the Button Options in the Content editor pane.

Refer to the list of accessible 桃色视频 color combinations if you are using CU-branded colors. (Note that white and CU gold is not an accessible color combination; instead use black and gold.)

Add alt text in the 鈥淎lternate text鈥 field in the Content sidebar pane for the image.

Avoid using the Justify text alignment. For readability, we recommend using a sans-serif font of at least 12px.

Videos embedded in MassMailer do not convey the video title to assistive technology. Please ensure any embedded videos are preceded by a text block that identifies the contents of the video.

If you are using row structures with multiple columns, avoid using the columns for layout purposes to create a table-like structure. They are not formatted as tables to screen reader users. Screen readers will read linearly through each box before moving to the next box.

The following example would be read to a screen reader as 鈥淢onday Tuesday Wednesday Thursday Friday 9a-5p 9a-3p 9a-5p 9a-3p 9a-5p鈥, which doesn鈥檛 make sense in a linearized format.

It is good to include headings in your email if it is long or has multiple sections. To add a heading, follow the instructions below:

  1. Review this guidance on how to determine heading structure for your email.

  2. Insert a Title block where you'd like to have a heading.

  3. Select the title block in the editor. In the Content Properties pane, select the dropdown menu for the Title attribute, and select the appropriate heading level (H1, H2, H3). (Reminder: H1 should be used for the main email title. H2 should be used for main sections, and H3 should be used for sub-sections within H2 sections.)

  4. If you need to add headings at the H4, H5, or H6 level, please consult our .

If you would like to include a table, you will need to add an HTML block. Then follow the to create a table.